I wanted to thank you for your all your help in my process of purchasing a mechanical bull, you contacted me within minutes of my first email to your company and you gave me tons of information about your bull as well as the other companies out there that sell mechanical bulls. Ultimately the time you spent on the phone and emails with me resulted in my decision to purchase one of your mechanical bulls, I knew that your customer service was “top notch”. I couldn’t commit to buying the bull right away as there were many factors involved with my nightclub changing over from a Dance Nightclub to a Country Nightclub, and Gracienne was VERY understanding and was not “pushy” for me to buy from her company at all. Finally, everything got settled and I was able to move forward with purchasing a mechanical and all I can tell you is that her Bulls are THE BEST I’ve ever seen or rode, the Bull is beautiful I’ve only had it 2 weeks and people are loving it, my business has tripled and there’s NO other Mechanical Bull out there I would buy…Gracienne is great and I can’t express my satisfaction with the Bull and her customer service…PS. Everything you get is “top notch”, the matt, controller, blower and of course, THE BULL itself, its sooooo realistic…I can’t thank you enough for all you’ve done.